🚀 Fast 5G/4G: Enjoy unlimited data for up to 90 days

💰 Transparent Pricing: Prepaid with no hidden roaming or recurring fees

📧 Instant Delivery: Receive your eSIM immediately via email

👍 Easy Activation: Scan the provided QR code - no ID registration required

🌎 Wide Coverage: Works in 125 countries around the world (See Coverage)

🛒 Buy in Advance: Purchase up to 6 months ahead and activate when you land

🧑🔧 Support: Aussie customer support anywhere you go

📞 Keep your number: Keep your WhatsApp number or home SIM number

About your eSIM

Data: Unlimited
Speed: 5G/4G (depending on location)
Calls & Texts: None - Data Only
Delivery: Immediate via email
Activation: Must activate within 180 days of purchase. Scan QR code from email
When to install: Anytime before your intended travel date
Coverage: 127 Countries

(See Coverage)
Network: Varies depending on country
Validity: Starts on first network connection
Compatibility: Unlocked eSIM compatible devices (View below)
Hotspot/Tethering: Yes
Recharges: No
ID requirement: None
Fair Usage Policy: The eSIM comes with unlimited data for the duration it's valid. But keep in mind that the service provider might apply a Fair Usage Policy and limit your data speed for up to 24 hours.

Got questions?

Go to FAQ

Coverage

Albania
Algeria
Andorra
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahrain
Bahamas
Bangladesh
Barbados
Belarus
Belgium
Bosnia and Herzegovina
Brazil
Bulgaria
Cambodia
Canada
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Faroe Islands
Fiji
Finland
France
French Guiana
Georgia
Germany
Ghana
Gibraltar
Greece
Guernsey
Guatemala
Vatican City
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Liechtenstein
Lithuania
Luxembourg

Macao
Macedonia
Malaysia
Maldives
Malta
Mauritius
Mexico
Moldova
Mongolia
Montenegro
Morocco
Nepal
Netherlands
New Zealand
Nicaragua
Nigeria
Norway
Oman
Pakistan
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Saint Barthelemy
Saint Lucia
Saint Martin
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Tunisia
Turkey (Türkiye)
Turks and Caicos
U.S. Virgin Islands
Ukraine
United Arab Emirates (Dubai)
United Kingdom
United States
Uruguay
Uzbekistan
Vietnam

What if I need help?

Our SIMs generally have no issues, however, nothing is a guarantee. Sometimes SIMs have technical issues that need troubleshooting.
If you land and your SIM does not work as expected then you need to follow these steps:
Step 1. Ensure you have followed all steps in your eSIM email guide.
Step 2. Reach out to us for support via email at hello@simsdirect.com.au
Step 3. If our technical support cannot resolve your issue you will be entitled to our Money Back Guarantee and we will help you find a local option for the rest of your trip.

Will I get a phone number to make calls/texts?

You will not get a phone number sent to you but it may appear in your settings. You will get unlimited calls & texts to EU & UK numbers. To call AU/US we recommend using data apps like Whatsapp to make calls or texts.

Does my phone need to be unlocked to use eSIM?

Your phone must be unlocked from carrier restrictions to use an eSIM. If your phone is carrier-locked, you will only be able to use an eSIM from that provider, similar to how physical SIM cards work with carrier-locked phones.

How will I receive my eSIM?

We send you the QR code through the email you registered as soon as you place your order which should arrive within 2 minutes. If you haven't received an email with your eSIM order within 10 minutes, check your spam/junk folder or get in touch with our live chat.

When should I set up my eSIM?

We recommend that you set up your eSIM right before you depart for your flight. Your eSIM plan will begin as soon as you activate it. Remember that you need an internet connection to set up your eSIM.

Can I top up my eSIM for longer validity or more data?

Currently, our eSIMs cannot be topped up or extended. If you need more data or a longer validity, you can purchase multiple eSIMs and activate them when you need them.

How many times can I use my eSIM?

Our eSIMs are one-time use SIMs. Once you activate it, it will be available for you to use until the validity expires or your data runs out. If you delete the eSIM from your device, you will not be able to use it again.

Can I use my eSIM across multiple devices?

eSIMs can only be installed on one device, so it cannot be shared across multiple eSIM-compatible devices. If you delete an eSIM profile from your device, you will not be able to use it again.

View more eSIM FAQ here.

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